Shipping and Exchange Policy
Adamanture Private Limited makes software and hardware products. This page covers how each is delivered.
Software
Software is sold as a subscription, today Unlike Mail. It is delivered online. Nothing is shipped, and there are no shipping or delivery charges.
How it is delivered
You use Unlike Mail in its Windows and Android apps. Both apps are coming soon: the Android app is in testing on Google Play and the Windows app is not public yet. Your free 30 days start when you sign up.
A paid plan becomes active within minutes of Razorpay confirming your payment, or of Google Play confirming it in the Android app. It shows as active in the app. Razorpay emails your receipt for Windows purchases, and Google Play emails its own for Android.
If it isn’t active
If your plan isn’t active 24 hours after a confirmed payment, email support@adamanture.com with the date and amount of the payment. We will fix it. If we can’t, the Cancellation and Refund Policy applies.
Hardware
The Security Key and the Blade HSM are listed on this site but are not on sale yet. No orders or payments are taken for them. Shipping times, charges, regions, and the return and exchange process will be published on this page before any hardware order is taken.
Exchanges and returns
A software subscription has nothing to exchange or return. To change between monthly and yearly, choose the other plan in the app when your current period ends (turn auto-renew off first if it is on). Time you have already paid for is kept. Refunds follow the Cancellation and Refund Policy.
For hardware, see above.